Hosted Ivr
ibizfone, Hosted Interactive Voice Response (IVR) solution is a cloud-based EPABX for businesses. ibizfone comprises of an IVR installed on a hosted platform at a remotely located server and allows businesses to access the application through a user-friendly web panel and serves as a low-cost reliable business phone system with the added advantage of scalability, flexibility, and zero capex.
Why Your Business Needs Go2Market’s Cloud IVR Solution
1.Handle Call Volume
Do you get a large volume of calls? Our IVR solution helps you to handle the high call volume. You don’t need to worry about losing leads. Just sit back and relax. Let the IVR handle your calls.
2.Create a Personalized Experience
Greet your callers by their names. Record as many greeting messages as you need and keep swapping them. Give your customers's fresh and unique feel every time they call. Direct them to relevant agent/team.
3.Build a Professional Brand Image
IVR helps you to improve your professional image and creating different departments will heighten your brand image among your customers.
4.Improve Customer Service
IVR makes it easy to solve your customers’ queries. Let them divert to the concerned department in the first attempt. Give your customers a hassle-free experience and build trust.
5.Improve Your Team Productivity
The goal of IVR is to reduce agent handled call volume – by increasing self-service success and by routing more calls to the right team or department. It will improve your agents’ efficiency.
6.Cost Effective
You don’t have to spend much. We offer affordable plans to SMBs. No hidden cost or extra money. Just choose the plan which suits best.
Don't Wait! Boost Your Business With Us. Get Started Now.
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