Monday, 29 January 2018

Run Your Start-Up from a Mobile Phone: Call Forwarding and Other Business Necessities

With the right technology, the dream of managing an entire business using your mobile phone as your only communication device is now a reality. Technology is on your side.
There are a variety of applications designed for single gadget entrepreneurs – from organizational to budgeting of inventory to video conferencing. That transform your telephone into a genuine, practical business machine. In any case, regardless of where technology guides your phone, at the end of the day, its still a phone – and the incoming calls still need to make it to the right place.

Call Forwarding

Forbes recently detailed that more than one of every three entrepreneurs (36 percent) utilize at least three mobile phones to run their company. With call forwarding — or call routing — this simply isn’t essential. A call-forwarding service can direct any incoming call to the single telephone from which you are maintaining your business — and you can avoid the humiliation of saying “hello?” into the wrong phone while the one actually receiving the call rings in your pocket.
In any case, if you are running the business from a single telephone, why would anybody possibly need more than one number?

Tuesday, 9 January 2018

Why Cloud Telephony Systems are the Future of Office Communication



Today, wherever you go people are discussing Cloud and Cloud Apps. And now you can include cloud telephone systems to that list. But, what exactly does that mean, and for what reason do we think it might be your future.

Know about Cloud Telephone System


The nerd answer is that Cloud telephone system marry a couple of things – Cloud computing, Voice over IP (VoIP) and portable (Mobile) applications.
The business answer is that organizations, Small or large, would now be able to pay for their telephone services on a monthly basis (per user or per line) and not need to worry over managing the hardware and keeping it up to date. It also means that as organizations are trying to work out how to effortlessly support mobile or teleworking, they can do it much more effectively.

Thursday, 9 November 2017

3 Myths Exposed for Businesses Those Aren’t Using Cloud Telephone Management System


Debunking the myths that entrepreneur and business owners have for not opting cloud based call management system.
Every business always strives for acquiring and converting potential leads. But if your company is not evaluating about the things that are working and the things that are not working then how will you get profits?
One must consider all the important potential factors that are helpful to measure results of your campaigns and helps in driving the desired results. These include a lot of things i.e. likes, comments, share, emails, phone calls, website traffic etc.
Phone calls are the most important yet the most neglected.
When Statistically observed, customers who call you, are the most likely conversions into your potential lead.

Tuesday, 31 October 2017

How Toll-Free Number is Helpful for a Small Business?

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.- W. Edwards Deming
Your organization is in a position because of your clients. A client is a future investment, so don't consider it as a onetime deal.
A TollFree can turn into an essential business technique, regardless the size of your organization or company. A Toll-Free Number is a number which can improve your customer service as well as lead you to increase sales.
Now the Question is - How? and Why your business requires a Toll-Free Number?

Wednesday, 4 October 2017

Know What is IVR (Interactive voice response) and How it Works?

Hosted IVR (Interactive Voice Response) System is an innovation that enables callers to connect with an organization's communication system via phone. It allows the caller to get data from a database, enter data into a database, or both. The IVR System enables the caller to communicate through the telephone system which is associated with the computer system to make a transaction or to get info from the company. This is a proficient approach to exchange of information that does not require a receptionist or some other staff member to assist.

Friday, 29 September 2017

IVR based Contest – Quizzes, Tambola & many more

Background: 

What is it that almost every person in India own’s ?………..Yes it’s a mobile phone

In most of informal group gatherings, what do people do…………well besides talking about the traffic, weather, the deplorable state of infrastructure & governance, people end up playing games like teen patti, tambola etc and the same concept can be used to run contest & create engagement through 2 way communication on a mobile phone.

Contest’s besides helping in engaging with the consumers in a fun filled manner also help in building databases of engaged consumers region wise, which can subsequently be monetized.

Cloud Telephony Based IVR Solution for Share Brokers

PROBLEM AREA:

Post the trading hours customers call and enquire about the trades executed for the day and related information. The conversation is required to be recorded and all call details captured, monitored and measured.

SOLUTION: IVR in Share Market


  • A single PAN India IVR virtual number can be created and basis the callers state/region the calls can be automatically forwarded to the respective dealers.
  • Only registered customers calls can be allowed to land and a pop up/browser notification with the required information such as Name, client code etc can be displayed on the dealer screen.
  • Dealers can be geographically located across India and can answer calls on their mobile or landline.
  • On calling the number, customer shall be welcomed and greeted, in a scenario where the dealers are busy the caller can be directed to the voice mail.
  • All missed and unanswered call details shall be captured in real time and can be shared with the dealer/supervisor in real time over email/sms.

Smart Business Growth with WhatsApp Business API Solution

  Communication today is no longer limited to business hours. Customers expect instant, reliable, and 24/7 support. This shift has made it e...